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Information Technology for Medical Practices
If a fire destroyed the Accounts Receivable records in your practice's office, how much would you lose? How much time would it take you to get back up and running?
The ideal answer is that you'd lose nothing, and that your systems would be online as soon as you set up a new, temporary office in a matter of days. Unfortunately, the typical answer is far from that. Most medical practices and hospitals simply do not have adequate technical infrastructure to run day-to-day operations efficiently, let alone reduce the risk of serious loss from disasters. As a result, millions of dollars are at stake from lost receivables, employee downtime, and rebuilding the business from the ground up.
Pacific Crest Group can protect you from these risks and, in the process, strengthen your business significantly. We believe that IT infrastructure and processes should not only solve the immediate problem at hand, but also bring value to every aspect of the business that they touch. Our advanced technical staff specializes in the needs of medical practices in the San Francisco Bay Area, and knows how to best apply technology to your business.
IT audits and IT strategic planning. We can determine the risks your business faces, and then recommend appropriate solutions that are right-sized for your operation. We listen carefully to each client's needs, and respond with comprehensive and clearly defined plans that focus on measurable results.
Learn more.
Large-scale EMR/EPM projects. We'll advise you on the best solutions available that will handle your current and future needs, and negotiate with vendors on your behalf to get the best pricing. Our process management experts will also work closely with your administrative team to create easy-to-follow procedures that make the most of your new software solution.
HIPAA, patient records, and practice security compliance reviews. To ensure that you're meeting all of the critical regulatory standards, you need an IT partner with compliance expertise. We understand these requirements and know how to satisfy them with both technology and related medical billing processes.
Project and change management. PCG can oversee all of the steps necessary to launch a new technical project successfully. Once initial implementation is complete, we follow through by helping your staff to adapt to changes in their daily routines so that your new IT investment is truly effective in the long run. We also provide customized training in Microsoft Office applications if your staff needs assistance.
Network, server, desktop, and PDA/mobile implementation and support. We design wired and secure wireless networks (WAN, LAN, and VPN), and are experts in Microsoft Windows Server and Exchange. Once your new network is deployed, PCG can provide regular support onsite or remotely.
Backup, firewall, and anti-virus solutions. Protect your business from data loss, unauthorized access, and debilitating viruses. PCG will install and maintain the best software or on-demand solutions for your practice's IT environment.
- Safeguarded financial and patient records through regular, consistent data backup and a secure technical infrastructure.
- Zero downtime and no loss to your operations in the event of a disaster when we design a comprehensive IT environment for your business.
- Measurable savings from EMR software and PCG's proven best practices for medical records management.
- Reduction in medical records storage and labor, such that your administrative team can be refocused on growing your business.
- Improved cash flow due to faster transactions and settlement with insurance carriers and patients.
Please contact us to discuss your current IT environment and future goals. We often recommend starting with an IT Audit, after which we work on an hourly, contract, or project basis depending on the scope of your objectives.
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