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“The Pacific Crest Group IT team has been instrumental in the successful launch of our new pathology lab. Thanks to PCG, we have a robust and reliable IT infrastructure which gives us the required tools to link outside vendors, multiple pathologists, technicians, surgery centers, gastroenterology offices, and hundreds of referring physicians. PCG has been readily available to address our challenges as they surface, and has recommended and implemented effective and elegant solutions. Without PCG, this venture would not have been possible.”
“As Norcal Urology Medical Group has expanded in size and geographic range, Pacific Crest Group has carefully managed the growth of our IT infrastructure to meet our increasingly complex IT demands. While taking into consideration our current needs, PCG has anticipated and projected our future IT requirements and has helped us focus on making IT investments and improvements that will most effectively benefit the practice now and into the future.”
“Over a period of several years, I have worked with Pacific Crest Group on projects relating to nearly every aspect of our practice. PCG has been highly responsive during times of greater need, and able to scale back when a large project is complete.
While all areas of our practice have benefitted, our Information Systems and related work flow have improved in particular as we transitioned from simple, stand-alone patient scheduling and billing software to a fully implemented practice management and medical record system serving multiple locations.
PCG rebuilt our hardware from the ground up, managed the relationship with our vendor throughout the process, and got us up and running. The methodical steps of needs assessment, strategic cost benefit analysis, meticulous software installation and testing have allowed us to go through this process with minimal disruption to serving patients. On go-live days for software upgrades, implementation is clean and quick. On the rare occasions of a server malfunction, PCG is immediately responsive and restores functionality within a couple of hours. Presently, we have had no interruption of service for over 6 months.
I can without any reservation whatsoever strongly recommend Pacific Crest Group for general business counsel, HR related services, book keeping and accounting, process improvement, IT, and EMR and PMS project leaders.”
“Microbridge has now had the opportunity to work with the IT services division of Pacific Crest Group in the successful deployment of our transcription services product at multiple medical practices in the Bay Area. PCG has been responsive, thorough and a pleasure to work with. I would highly recommend their IT services.”
“Since PCG has installed and serviced our network more than 4 years ago it has run extremely well. With regular monthly maintenance and occasional software upgrades the network has run flawlessly with virtually no emergency downtime or lost data. My employees are also very happy to work with PCG because of the prompt responses to their questions. All in all I would highly recommend PCG’s services to any business.”
“During Mt Tam Vision Center’s expansion and move, PCG has been able to seamlessly update and upgrade our IT infrastructure. In addition, they have worked with our specialty hardware and software vendors to drastically improve the stability and security of our network. With Pacific Crest Group’s foresight and recommendations, our business is well equipped for future growth. Thanks to their responsiveness and the way in which they successfully catered to our specific needs, I would not hesitate to recommend their IT services.”
“PCG addressed all of our accounting, finance, HR and IT challenges – which allowed management to focus on business growth and improvement. In addition, Crimson gained valuable cost savings, the information needed to better manage the business, and the high quality staff to meet our current and future years business objectives. PCG solves business needs in a highly professional and cost effective manner.”