Resources

Insights for growing businesses.

Practical perspectives on accounting, finance, HR, and leadership from the Pacific Crest Group team.

Case studies

Results from client partnerships.

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Case study

Case Study: Bay Area Premier Salon Brand

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Case study

Technology Company Case Study

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Case study

Public Relations Firm Expands its Client Base

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August 21, 2012

Training Staff to Adhere to Policies and Procedures

Effective procedure training is largely a matter of explain, refine and repeat – develop the step-by-step process, document it, test it, and refine it.