What’s Happening at PCG?

From donut parties to happy hours, and holiday parties for every occasion.
It’s always happening at PCG.

Is it a Process or a Procedure? Understanding the Difference

When you break down the process into a set of defined procedures, those procedures become work instructions. The instructions define multiple procedures and the roles of various individuals responsible for those procedures, so when they come together they define a successful process.

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Why You Need to Make Systems the Foundation of Your Operation

What is it that prevents small businesses from successfully implementing useful back office systems? Usually it is the business owner. Small business owners often lack the knowledge, the time, and the help they need to create useful systems and make them work to their advantage. And a lot of business owners don’t think they need systems. That’s where they are mistaken.

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