Company Details
This premier salon brand, with multiple locations in the San Francisco Bay Area, is known for its elevated customer experience and expanding footprint. They have 40 employees and annual revenue of $5.8M–$6.2M.
Thank you for reading this post, don't forget to subscribe!The Challenge
The salon struggled with incomplete and unreliable financial reporting due to inconsistent bookkeeping practices by their previous provider, such as:
- Unreconciled year-end adjustments
- Lack of clarity around payroll allocations and liabilities
- Undefined cash flow visibility and projections
- Difficulty categorizing operational expenses, impacting real-time decision-making
These challenges put growth initiatives, such as opening two new locations, at risk due to limited financial clarity. The company’s financial complexity demanded a more strategic infrastructure.
Our Solutions
Pacific Crest Group provided Accounting and CFO consulting services, with a focus on building sustainable financial systems and supporting executive decision-making. The PCG team continues to meet with the client bi-weekly and collaborates directly with the owner and internal operations staff.
The Results
- Regained full clarity and confidence in their financial reports
- Made data-informed decisions regarding new salon locations
- Established a reliable financial rhythm through bi-weekly CFO meetings
- Identified and corrected over $100K in financial discrepancies from prior years
- Positioned themselves for scalable growth with accurate ROI projections
“Working with Pacific Crest Group has been an unbelievable step up from our prior services. Their insight, consistency, and forward-looking approach have transformed how we run the business.” – Salon Owner
Key Projects & Solutions Implemented
- Reconciled year-end adjustments and corrected historical payroll entries
- Created forward-looking cash flow forecasts and break-even analyses
- Implemented structured journal entries for PTO, commissions, and amortization
- Created financial models to evaluate ROI and chair utilization at proposed new locations
- Establish scalable processes to support expansion
- Clean up legacy financial records from prior providers
- Flagged and investigated a six-figure journal entry error dating back to 2020, preventing future tax misreporting
- Deliver accurate, timely financial reports and insights
Need help untangling your own HR or accounting systems? PCG works as an extension of your team offering clarity, structure, and compliant growth. Schedule a free consult with us today.