When we formed the Pacific Crest Group in 2003, our mission was to help business owners focus on the core activities that would help them
All entrepreneurs dream of building their company into something they can be proud of, and that will sustain them in retirement. After years of building
What Is “Outsourcing” The essence of “Outsourcing” is the locating and utilization of external resources to help simplify specific operational functions within an organization. Many
Please use the attached Excel Templates to create a basic KPI report for your business. Download Your Free copy of this Example KPI Template with
Introduction to Key Performance Indicators “85% of organizational problems can be attributed to processes and management, while workers are responsible for only 15%” Aurel Brudan,
Staffing for medical offices requires some unique considerations due to the industry’s unique business challenges. We work with a number of medical practices, because too
Introduction As the leader of your organization, you recognize that there are many factors to success. A great product, competent employees, and strategic vision, for
Client Challenge: Pacific Crest Group (PCG) is frequently asked to step in to address IT problems that impact office operations. In the case of one
Client Challenge: A small, successful accounting firm established some ambitious goals for growth. The company owners had always been involved in the service delivery, operations,
Bay Area Oncology Clinic with Falling Profits Helping a Bay Area Oncology Clinic Recover its Profits… We do a lot of work helping area medical
One of the best ways to monitor your company’s financial health and to increase its profitability is to use Key Performance Indicators (KPI). Benefits of
Which business decisions should be part of a Strategic Plan and which should not? In the article “How to Tell which Decisions are Strategic” in