Category: Best Practices

What Do You Need in an Employee Handbook?

A good employee handbook needs to be customized to meet your specific business needs, but there are common elements that all employee handbooks should include, including legal disclosures, operating instructions, dress code, benefits information, and much more.

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Getting Right with Policies and Procedures

A well-defined set of policies and procedures provide the roadmap your employees need to be independent and effective, so they understand their role in the organization and senior management doesn’t have to closely watch every process.

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Finding the Right Performance Review Tools

Performance reviews can be invaluable for setting criteria for advancement, aiding in salary reviews, assessing capabilities for promotion or transfer, identifying gaps in training or a job description, and identifying where additional resources might be needed.

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Salary Review versus Performance Review

Meeting specific objectives should be required for any position, and fulfilling job requirements is a prerequisite for a salary increase, but any change in salary is also dictated by a number of factors that are unrelated to performance.

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KPIs Are the Key to Improve Operations

To use even more advanced accounting KPIs, assess relationship numbers or those variables that are interdependent on other operations within the organization. Relationship numbers include number of sales in the pipeline, billable efficiency, gross margin, and net margin.

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Is it a Process or a Procedure? Understanding the Difference

When you break down the process into a set of defined procedures, those procedures become work instructions. The instructions define multiple procedures and the roles of various individuals responsible for those procedures, so when they come together they define a successful process.

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