A good employee handbook needs to be customized to meet your specific business needs, but there are common elements that all employee handbooks should include, including legal disclosures, operating instructions, dress code, benefits information, and much more.
Category: Best Practices
When creating an employee handbook, you need to cover all aspects of employee policies and procedures, including those that protect your operation, and that you reflect the values of your organization.
Effective procedure training is largely a matter of explain, refine and repeat – develop the step-by-step process, document it, test it, and refine it.
Performance reviews can be invaluable for setting criteria for advancement, aiding in salary reviews, assessing capabilities for promotion or transfer, identifying gaps in training or a job description, and identifying where additional resources might be needed.
To use even more advanced accounting KPIs, assess relationship numbers or those variables that are interdependent on other operations within the organization. Relationship numbers include number of sales in the pipeline, billable efficiency, gross margin, and net margin.
As part of his Marin Business Forum presentation, Pete Daffern, CEO of Clairmail, shared the lessons he has learned over the years about how to grow a company.
To track KPIs, most companies use a Balanced Scorecard. This is a tool that has long been used in strategic business management and is designed to provide a framework to manage resources to achieve strategic objectives
When you break down the process into a set of defined procedures, those procedures become work instructions. The instructions define multiple procedures and the roles of various individuals responsible for those procedures, so when they come together they define a successful process.