And like any disease, a toxic employee can subtly spread counterproductive attitudes and actions to other employees. Employees who were productive but lacked the strength to overcome the negative forces become carriers of the disease, and so the toxicity spreads. Over time, the entire company can be infected.
Category: Best Practices
What is it that prevents small businesses from successfully implementing useful back office systems? Usually it is the business owner. Small business owners often lack the knowledge, the time, and the help they need to create useful systems and make them work to their advantage. And a lot of business owners don’t think they need systems. That’s where they are mistaken.
Everyone is held accountable to the chain of command, starting with those at the top. If you own the company, you need to define your role in the chain of command and follow the protocols that you set.
Every aspect of your operation needs to be structured and documented so the results are predictable and the knowledge needed to execute is captured, clear, and transferrable. Systems should be created to provide repeatable results; rinse and repeat is the key.
For moderately sized companies in the $2 million to $20 million range, senior management often turn to their CPA for advice about business finances because they don’t have a CFO or financial advisor on staff. What they will get from a CPA is a financial opinion informed by the CPA’s perspective on taxes and tax law, not necessarily the financial opinion that may be best for the situation.
lot of our initial conversations with IT client prospects center on disaster recovery – what is the worst case scenario that could bring your network down? Is it a server crash? Internet failure? Multiple workstations failing at the same time?
There are so many little issues and concerns that can be easily addressed in a well-designed employee handbook. You need to consider the company’s finances and cash flow, employee retention strategies, corporate culture, and compliance issues.
Small and midsized businesses seem to be more susceptible to fraud and theft, partially because there is a greater degree of trust, but also smaller organizations don’t tend to implement the systems they need to recognize and head off fraud.
Ask yourself if you’re focusing your energy and attention on the activities that are most effective in building your business? Get really clear about the kinds of people you want to spend your time with and the kinds of business you want to work on.