Performance – Page 4 – Pacific Crest Group

Mastering the Chart of Accounts – Part 2: Balance Sheet Accounts: Assets, Liabilities, and Equity

The balance sheet is typically used to calculate the net worth of the business, and includes liabilities, cash, and equipment. A basic tenet of double-entry bookkeeping is that the total assets (what the company owns) should equal the liabilities plus equity, i.e. the books should balance. Subtracting the liabilities form the assets reveals the net worth of the business.

March 13, 2012 No Comments

“How am I Doing, Boss?” – Management Metrics Improve Team Performance

most managers only measure outputs, not inputs, which is like telling a Little League team to score more runs, rather than actually explaining how to swing a bat and make contact with the ball. Similarly, most companies measure traffic, revenue or earnings, without considering how to improve the company at an atomic level: how to make a meeting better, or an engineer more productive.

January 23, 2012 No Comments

How to Create Strategic Planning To Drive Strategy

One of the primary reasons that the strategic planning process fails is because the plan is written and then set aside to gather dust. Once the plan is created, it needs to be communicated to the parties involved in its success. Provide metrics that align with the expectations for the plan’s outcome

January 9, 2012 No Comments

Being SMART About Setting Strategic Objectives

The litmus test for each of your strategic objectives is that it has to meet each of these five criteria. If the objective fails to meet one or more of these criteria, then either assess it to determine if it is truly strategic, or revise it to make it more specific, measurable, actionable, realistic, and time bound.

January 4, 2012 No Comments

Developing Strategic Objectives for 2012

Strategic objectives should be selected to address the major challenges facing the company. To make these SOs manageable and actionable, limit them to no more than eight, and it’s vital to prioritize them.

December 28, 2011 No Comments

The Best Employee Incentive is Recognition

Many employees respond best when they feel their company cares about them and their ideas. Unhappy employees are less likely to perform at their best. How do you show you care?

December 19, 2011 No Comments

Recognizing the Symptoms of a Toxic Employee

And like any disease, a toxic employee can subtly spread counterproductive attitudes and actions to other employees. Employees who were productive but lacked the strength to overcome the negative forces become carriers of the disease, and so the toxicity spreads. Over time, the entire company can be infected.

October 26, 2011 No Comments

How to Create a Chain of Command in Business

The chain of command provides a clear line of responsibility from the executive suite on down. As part of the structure, you need to give employees a procedure to move up the chain if their concerns are not resolved.

October 10, 2011 No Comments

Creating Repeatable Systems: Rinse and Repeat is Key to Clean Operations

Every aspect of your operation needs to be structured and documented so the results are predictable and the knowledge needed to execute is captured, clear, and transferrable. Systems should be created to provide repeatable results; rinse and repeat is the key.

October 5, 2011 No Comments

Applying the 80-20 Rule to Your Operation

Ask yourself if you’re focusing your energy and attention on the activities that are most effective in building your business? Get really clear about the kinds of people you want to spend your time with and the kinds of business you want to work on.

May 10, 2011 No Comments

You Can’t Manage What You Can’t Measure – A Five-Step Approach to Measuring Employee Performance

Employee performance measurement can help you understand how your employees are developing and contributing to your business using quantitative metrics.

February 7, 2011 No Comments

Category: Performance