“Teamwork is the fuel that allows common people to attain uncommon results.” Andrew Carnegie
We believe every business must function as a collaborative team because it improves goal-setting, inspires better decision making, promotes outstanding innovation and calls forth the highest level of performance from each team member.
The best team leaders have a deep understanding of how productive their teams are based on the results they are producing. Leaders must be constantly asking themselves what is functional and dysfunctional with regard to our systems and processes.
The ultimate goal of team building is to achieve the desired results collectively agreed upon. Essentials of a successful team are described below.
Create a Culture of Trust
We believe trust is better earned than expected. It is not a matter of technique; it is one of character. People are trusted more because of what they do than what they say. Let your team members know they have been heard and act on their requests. When you make a promise, be sure to fulfill it. Ask for feedback frequently.
It is the responsibility of the team leaders to cultivate the confidence of their team members. It is impossible to motivate teammates and attain their respect without trust. It is a two-way street.
High levels of assurance shared between team leaders and members generate longer member retention, exceptional morale, strong loyalty, increased productivity and heightened profitability.
Be Accountable
Full accountability for each team member is based on establishing effective guidelines, procedures, and practices. There must be a straightforward delivery of reasonable and positive explanations for each of the team’s actions.
Increase Clarity
Clarity starts with the team leader and spreads throughout the entire organization. Does everyone have a solid grasp of the team’s goals? Ask your team members what are their goals with regard to completing a specific project. How are people performing relative to the achievement of those goals? Ask questions consistently throughout this process.
Establish Alignment
Once everyone is clear on the goals, determine whether each goal is aligned or opposed to each other throughout the business as a whole. Objectives can be misaligned depending on the desired outcome of each goal. For example, if sales goals surpass the production department’s ability to fulfill orders timely, customers will get frustrated and may go to a different supplier.
Reward Ability
Does the team have the talent it needs to complete its goals on time and on budget?
Team leaders should be surrounding themselves with people who are strong in abilities they are not as proficient in. Exceptional leaders encourage their team members to work alongside them in achieving high productivity, increased profitability and unsurpassed growth for the organization.
Resolve Conflicts
All sustainable relationships are built on resolving conflicts in order to deepen the relationship. The process of conflict resolution is the best way to find the most powerful solutions in the shortest period of time. It is imperative to encourage all team members to contribute their best ideas and to put them on the table for open discussion.
Increase Commitment
Commitment requires the ability to move forward with the agreement of the team. Successful teams know they must commit even when the outcome of their efforts may be uncertain.
How We Can Help You
Pacific Crest Group (PCG) provides professional services that keep your business focused on your critical objectives. We provide strategic Accounting and Human Resource (HR) services created specifically to help you meet your goals. Through exemplary customer service, clearly defined policies and procedures as well as a forward looking perspective, we provide the outsourced solutions your business needs to grow. A PCG professional is happy to meet with you to discuss solutions for your unique requirements designed to maximize all of your business opportunities.