Great Expectations…Creating your Employee Handbook
If you are in business, chances are that you have at least one employee. In today’s litigious society, it’s often desirable to have a clear
December 10, 2013
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Category: Staff Management
Creating Financial Policies that Work
Policies decentralize decision-making so no one has the power to bend the rules. Policies also promote consistent operations, so the same procedures and protocols are used for all situations. And financial policies promote transparency and accountability.
December 6, 2012
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Creating a Communications Contract
The communications contract is a system that offers a set of concrete steps that inspire people to accept responsibility, so they can be held accountable in order to succeed at their jobs, and that makes them feel part of something bigger.
November 9, 2012
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Establishing Check Writing Procedures
Check writing is one of the easiest to manage, and one of the most critical since it often has the greatest room for error and, potentially, fraud. We recommend that our clients keep close control over their check books with strict rules and protocols about payables and receivables.
October 24, 2012
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What Makes Working Relationships Work?
Making working relationships work is largely a matter of getting the parties involved to feel empowered and respected, and working toward a common goal.
October 10, 2012
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What Do You Need in an Employee Handbook?
A good employee handbook needs to be customized to meet your specific business needs, but there are common elements that all employee handbooks should include, including legal disclosures, operating instructions, dress code, benefits information, and much more.
September 19, 2012
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An Employee Handbook Is Your Corporate Instruction Manual
When creating an employee handbook, you need to cover all aspects of employee policies and procedures, including those that protect your operation, and that you reflect the values of your organization.
September 4, 2012
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Training Staff to Adhere to Policies and Procedures
Effective procedure training is largely a matter of explain, refine and repeat – develop the step-by-step process, document it, test it, and refine it.
August 21, 2012
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Writing Effective Business Procedures
In developing the procedures that make policies a reality, remember that procedures, like systems, need to be well-documented in order to be transferrable, and adaptable.
August 17, 2012
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Getting Right with Policies and Procedures
A well-defined set of policies and procedures provide the roadmap your employees need to be independent and effective, so they understand their role in the organization and senior management doesn’t have to closely watch every process.
August 13, 2012
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Finding the Right Performance Review Tools
Performance reviews can be invaluable for setting criteria for advancement, aiding in salary reviews, assessing capabilities for promotion or transfer, identifying gaps in training or a job description, and identifying where additional resources might be needed.
August 6, 2012
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Salary Review versus Performance Review
Meeting specific objectives should be required for any position, and fulfilling job requirements is a prerequisite for a salary increase, but any change in salary is also dictated by a number of factors that are unrelated to performance.
July 26, 2012
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