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Adopting an Open IT Strategy Increases Office Productivity

Client Challenge: Pacific Crest Group (PCG) is frequently asked to step in to address IT problems that impact office operations. In the case of one of our professional services clients, they needed to revise their networking strategy in order to increase productivity. As a creative team, the company’s staff needed to come together to brainstorm

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Outsourced Human Resources Services to Increase Operating Efficiencies

The Client Challenge: Pacific Crest Group (PCG) was engaged by a professional services company to help them gain control of their accounting system, including payroll. Over the course of a seven-year client engagement, PCG’s role has evolved from that of bookkeeper to a more strategic consultative role of outsourced CFO and controller, as well as

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Blue Frog Quadruples Profits by Tracking Key Performance Indicators

Client Challenge: Blue Frog is a $5 million contract screen printing and embroidery company that creates specialty clothing and goods for customers. Founded 10 years ago, the company has consistently demonstrated sales growth above the industry average and continued to grow until there were more than 90 people on the payroll, although their profits remained

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Creating a Strategy That Smoothes the Path for Growth

Client Challenge: A small, successful accounting firm established some ambitious goals for growth. The company owners had always been involved in the service delivery, operations, and management of the company, but realized that if they were going to have the time and energy to spearhead growth initiatives, they would need to remove themselves from those

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Standardized Leave Policy Eliminates Favoritism, and Lawsuits

Client Challenge: A small, family-owned company decided to provide a generous maternity leave benefit to a key employee who had been with the company for some time. The company only has five employees, and they had no formal employee handbook, only detailed offer letters and a few randomly written “policies,” but nothing addressing maternity leave.

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Accounting Challenge for Local Professional Services Company

New Billing Processes Create New Freedom and New Profits for Professional Services Company Client Challenge: Pacific Crest Group (PCG) was approached by a branding/design firm to help them straighten out their bookkeeping. As we continued to consult with them, it became clear that accounting wasn’t their only challenge. Billing, accounts receivable, invoicing, and payroll were

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Bay Area Oncology Clinic with Falling Profits

Bay Area Oncology Clinic with Falling Profits Helping a Bay Area Oncology Clinic Recover its Profits… We do a lot of work helping area medical practices refine their business operations to regain their profits. Increasingly, medical offices are feeling the squeeze of the changing economic climate. Increases in operating costs are not being offset by

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